Hotworx is a gym chain that is popular for its infrared exercise system. Its innovative workout sessions are one of the features that make this gym chain stand out from others. However, life situations can change at any point, which can force Hotworx member to figure out how to cancel their membership.
To assist you in discovering more regarding the cancellation of Hotworx policy, here is the complete guide that will help you with steps to cancel membership, how to transfer or freeze membership, updating payment methods, etc.
Cancellation policy of Hotworx?
Before processing further, let’s check out what exactly is cancellation policy of Hotworx is. So, here are some essential key points which you should know.
- The Hotworx studio can change its policy terms and conditions with written notice in advance.
- Violation of any regulations, rules, and policies can result in the termination of membership.
- There is a notice period of four weeks for the policy cancellation, but you can avoid it by providing a doctor’s certificate.
- You can quickly freeze your membership once every three months. The duration of the freeze period can last from 2 to 12 weeks.
- The immediate termination within the initial 12 weeks’ time period is possible with a charge of $149.
- You need to pay any pending installments or outstanding balances within the notice period.
- Apart from the initial 12-week period, you should provide at least 4 weeks’ notice period.
- The customer can request the membership cancellation after the minimum time of 12 weeks.
Note – The points mentioned above are a quick overview of the cancellation policy of Hotworx. Some points may vary from location to location. However, every rule needs to give advance notice for the cancellation of Hotworx membership.
Can Hotworx membership be cancelled online?
Yes, you can easily cancel your membership of Hotworx online. You have to send the membership cancellation email; otherwise, you can deliver the mail yourself to the Hotworx studio you are enrolled in.
How can you cancel your Hotworx membership subscription online?
The above option states that you can cancel your Hotworx membership only after serving the initial period of 12 weeks. But it is actually possible to change your mind in the first few days. To be precise, you should send the cancellation request before the third business day following the day of signing your contract. Remember to do it before midnight.
You can either send a cancellation email or you can also give a cancellation notice in person to the studio you are enrolled in.
Once the studio receives your request, you need to wait for a few days, as it takes around 15 days for the studio to confirm the cancellation and to complete all formalities.
How much is the Hotworx cancellation fee?
If you want to cancel your membership of Hotworx before completing the initial period of 12 weeks, then prepare yourself to pay the termination fee of $149. Additionally, the Hotworx studio will also cancel any outstanding fees and balances.
How can you end your Hotworx auto–renewal subscription?
At Hotworx, there is a system of auto-renewal subscriptions, which is why the four-week notice period is required. You should also settle the fees and balances at the time of cancellation. But make sure that the cancellation request is signed in the Hotworx studio where you are enrolled.
Immediate cancellation and related fee at Hotworx
Requesting for immediate membership cancellation at Hotworx before the completion of 90 days is possible, but you have to pay $99 as a fee. Also, the cancellation request needs to be submitted in person.
Through the cancellation process, you do not have any rights to use any services of Hotworx unless you wish to pay the immediate termination fee. It would be best if you also waited until the 90-day initial period is over.
Can Hotworx membership be canceled after months or years?
After the completion of the 12-week initial period, you can raise your membership cancellation request anytime. However, after sending a cancellation request, you also need to wait for 15 days to confirm and clear all the formalities.
Can you transfer your Hotworx membership from one location to another?
Unfortunately, you will not be able to transfer your membership to another location as all enrolment fees and membership is non-transferable and non-refundable. But the active SWEAT HERE members can enjoy the services and facilities for $10 per day.
Is it possible to freeze Hotworx membership, and how?
Yes, you can quickly freeze your membership once every three months, but you can only freeze it for a minimum of 2 and a maximum of 12 weeks. Also, remember that it will cost you $2.50 every week to freeze the membership.
A freeze period of more than 12 weeks is permitted with legitimate proof. The freeze charge of $9 will also be charged. During the freeze period, you will not be able to use any service of Hotworx.
How can you change the payment method on Hotworx?
To change the payment method, you need to notify your Hotworx studio. Also, keep in mind that this process is not free and comes with some charges. To know about relevant fees, you have to contact your local Hotworx studio directly.
Can you upgrade your Hotworx membership?
There are different membership options at Hotworx, which permits users to enjoy multiple workout facilities and services. If you are thinking that it is time to upgrade your membership to Hotworx, then you can easily do so by getting in touch with your studio. An additional $10 monthly fee is also charged for the same.