5 Tips for Growing Your Small CBD Business

CBD is the supplement that people can’t seem to stop talking about these past several years. Part of the reason cannabidiol has gained such massive appeal is that nearly to states across the country have legalized recreational cannabis. Another major reason for its growing popularity is the many health benefits associated with CBD.

Whenever something catches fire the way CBD has, you can expect there to be a booming market for it. Small businesses all over the place are offering everything from CBD oil to CBD gummies, making for tight competition between brands. It takes smart and efficient marketing to succeed in business. Continue reading to get some tips that will grow your CBD brand.

1. Create a social media presence.

There’s been plenty of excitement surrounding CBD ever since the passing of the 2014 Farm Bill, which legalized hemp at the federal level. People have been sharing the benefits they’ve gotten from using CBD oils and other products on social media ever since, which is partly why it’s become the “rockstar” of cannabinoids recently.

Social media is the place for all things trending, so it only makes sense that you should want your small business trending on as many platforms as possible. Sharing pictures of your new products, posting customer polls, and even sharing funny memes are all great ways to increase your company’s online presence.

2. Offer unique CBD products.

One of the best ways to give your small business an energy boost and attract more customers is to create new and unique products. The people who invented CBD gummies weren’t sitting around thinking of ways to copy what’s already been done—they were willing to explore the possibilities.

By launching your own CBD energy product, you could introduce your brand to an entirely different demographic. Energy drinks have been the craze amongst gamers, so imagine integrating the healing benefits of CBD with the energy-boosting effects of caffeine. CBD energy drinks are a great way to help people increase their energy levels and promote wellness.

3. Use a contact center to enhance the customer experience.

Customer service is the most important aspect of growing a small business. The better the customer experience is, the larger you can expect your customer base to grow.

Using contact center software is one of the best ways to improve your customer support infrastructure and best practices. Bright pattern offers great call center software for small business purposes. Contact center solutions cut down on wait times for callers and allow call center agents to follow the customer journey from live chat to phone lines.

4. Use CRM to get to know your customers better.

One of the foundational principles of business is getting to know your customers. Customer relationship management (CRM) software uses analytics to deliver actionable insights into how customers think and behave. CRM enables companies to create in-demand products and targeted marketing campaigns and promotions.

5. Create content to educate people about CBD and increase brand visibility.

Content marketing has become one of the most effective ways for companies to connect with and grow their target audience. The great thing about content marketing is that it enables you to increase your online authority by creating engaging material that entertains and educates.

Businesses of all sizes use content marketing to increase their online visibility, but affordability is what makes it a prime marketing technique for small business owners. Effective and engaging content can help turn your CBD brand into a household name.

Marketing is the key to making your CBD products household a household brand. You can dramatically grow your company by providing your support team with the right customer service tools, effectively using social media and content marketing, and getting to know your customers better.